Shipping policy
Delivery Terms (DDP)
All orders are shipped DDP (Delivered Duty Paid).
This means that all shipping costs, customs duties, taxes, and import fees are included in the price at checkout. The customer will not be charged any additional fees upon delivery – we handle customs clearance and all related costs.
For shipments to the United Kingdom and Norway, we are locally registered for tax handling:
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United Kingdom: We are registered for UK VAT
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Norway: We are registered under the VOEC (VAT On E-Commerce) scheme
This ensures a smooth import process with no additional charges or actions required from the customer upon delivery.
Shipping Methods & Estimated Delivery Times
Delivery times are estimated normal transit times in business days, calculated from the date the shipment leaves our warehouse. Actual delivery times may vary due to local conditions, customs processing, peak seasons, or unforeseen circumstances. The shipping options and delivery times for your address are shown at checkout.
- Sweden: PostNord, 1–3 days. FedEx Express, 1–2 days
- EU: standard with PostNord, 4–8 days, or FedEx, 2–5 days. Express with FedEx, 1–3 days
- Norway: standard with PostNord, 3–6 days, or FedEx, 2–5 days. Express with FedEx, 1–3 days
- United Kingdom: standard with FedEx, 3–5 days. Express with FedEx, 1–3 days
- Rest of Europe (for example Switzerland and Iceland): standard with FedEx, 3–6 days. Express with FedEx, 2–4 days
- USA and Canada: standard with FedEx, 5–8 days. Express with FedEx, 2–4 days
- Australia and New Zealand: standard with FedEx, 5–9 days. Express with FedEx, 2–4 days
- Rest of the world: standard with FedEx, 5–10 days. Express with FedEx, 2–5 days
Shipping prices
Standard shipping has one fixed price per country and is free on orders over the amount in the last column.
| Destination | Standard shipping | Free over |
|---|---|---|
| Sweden | 79 SEK with PostNord (up to 3 kg). FedEx Express: 179 SEK up to 5 kg, 249 SEK over 5 kg | 1 500 SEK – FedEx Express up to 5 kg is free too |
| EU | 149 SEK with FedEx or PostNord – about €13.95 | 2 000 SEK (about €186) |
| Norway | 99 SEK with PostNord (orders under 2 000 SEK) or 179 SEK with FedEx | 2 000 SEK |
| Åland Islands and Czechia | 179 SEK with FedEx – about €16.95 | 2 000 SEK (about €186) |
| Rest of Europe | 199 SEK | 2 000 SEK (about €186) |
| Australia | about A$35 | 2 000 SEK (about A$301) |
| New Zealand | about NZ$45 | 2 000 SEK (about NZ$373) |
| United Kingdom | about £24 | 2 500 SEK (about £193) |
| USA | about $29 | 2 500 SEK (about $259) |
| Canada | about C$39 | 2 500 SEK (about C$364) |
| Rest of the world | 299 SEK | 2 500 SEK (about US$259) |
Prices are set in Swedish kronor and shown in your own currency in the cart and at checkout, so they can vary slightly with the exchange rate. Express is priced on weight. The exact price for your address is shown at checkout.
Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, allowing you to follow your shipment until delivery.
Returns & Right of Withdrawal
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Return period: 30 days from the date of delivery, unless otherwise agreed
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Return shipping cost: Paid by the customer, unless stated otherwise
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Items must be returned in unused and original condition, with proper packaging