We offer payment via shopify payment
- Direct payment, Cards
- Apple pay and google pay
- Klarna
- Shop Pay
We offer payment via shopify payment
We aim to process refunds within three days of an item being returned to us. Please note, however, that your bank may take several days to process the payment back into your account. With that said, please allow up to ten working days after posting the item back to us before getting in touch about your refund. We’ll contact you by email to let you know when your refund has been processed.
We ship worldwide!
Orders are normally sent 0-2 working days after an order is placed. Unfortunately, it can sometimes happen that the stock balance is not correct on the webshop, then it can take 1-2 weeks before it is shipped. For more info about how long time the freight couriers usually take, read more on the page: Delivery terms
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
How to proceed with a return:
If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.
No, you can make purchases as a guest without creating an account. However, registering an account can give you benefits such as faster checkout and the ability to track orders.
Log in to your account and go to "My Account". There you can update your personal details, change your password and manage your orders.
We appreciate your feedback! You can leave reviews directly on the product pages or contact our customer service. Your feedback helps us improve our products and services.
If you have not received your order within the expected delivery time, please contact our customer service with your order number so we can investigate.
If you need to change the delivery address after placing an order, please contact our customer service as soon as possible. We will try to make the change if the order has not been shipped yet.
If the length of a heddle is unknown, it can easily be measured. To do so, stretch the heddle by the use of two sticks (as the pictures shows) and hold it against a measuring tape to determine the lenght. Moderate tightening
ATTENTION! Do not measure in the cut piece. 
The size depends on the loom you have. The heddles are referred to in the following way; The first number: length in mm, the second number: length of the eye in mm. If you're unsure of which loom you have, it’s fine to measure as described above in the "FAQ."
Heddle with longer eye
Our tie-up cord (U-cord) comes in three different sizes:
• U-cord (1/12)
The most commonly used size. Thin and flexible yet incredibly strong, with a breaking strength of 80 kg. Perfect for most standard loom applications such as tie-ups, shaft connections, and lamms.
• U-cord (1/12, 3-thread)
A slightly finer version of the standard cord, made with three threads for a slimmer profile. Ideal for lightweight looms, smaller tie-ups, or situations where minimal bulk is preferred.
• Heavy cord (1/20, “beam cord”)
Thicker and stronger, suitable for heavy loads such as counterweight rollers or warp beam aprons. Provides extra durability and stability where additional support is needed.
All Texsolv cords are made from high-quality, low-stretch polyester, ensuring long-lasting performance and consistent tension.
See our document on how to use the tie-up cord (U-cord).
Runlock is made of high quality 100% polyester and has a high breaking strength. The exact strength varies depending on the diameter of the rope, detailed specifications can be found on the product pages.